Privacy Policy
TariffWindow ("we," "us," "our") is a marketing and lead-generation service operated by Rank 1 Marketing. TariffWindow is not a law firm and does not provide legal advice. This Privacy Policy explains how we collect, use, and share information when you use our website and eligibility check (the "Service").
1. Information We Collect
- Information you provide: your name, business/company name, email address, phone number, and the answers you give in our eligibility questionnaire (such as your role as importer of record, tariffs paid, entry status, and whether you have counsel).
- Automatically collected: basic technical data such as IP address, device/browser type, and pages viewed, collected through cookies and similar technologies.
2. How We Use Your Information
- To assess your potential eligibility for a tariff refund and provide an informational estimate.
- To connect you with one or more independent, vetted law firms that handle these matters.
- To contact you by phone, text message (SMS), and email about your inquiry and next steps.
- To operate, secure, and improve the Service.
3. SMS / Text Messaging
If you provide your phone number and consent, you agree to receive text messages from TariffWindow and/or a partner law firm regarding your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive messages is not a condition of any purchase or service. Mobile opt-in data is not shared with third parties for their own marketing purposes.
4. How We Share Information
- Partner law firms: we share your contact details and eligibility information with one or more independent law firms so they can follow up with you. These firms are separate businesses; their use of your information is governed by their own privacy practices.
- Service providers: we use vendors (for example, our CRM and messaging provider) to operate the Service on our behalf.
- Legal requirements: we may disclose information if required by law or to protect our rights.
- We do not sell your personal information.
5. Your Choices
You may opt out of marketing communications at any time (reply STOP to texts, use the unsubscribe link in emails, or contact us). You may request access to, correction of, or deletion of your personal information by emailing us, subject to applicable law.
6. Data Retention & Security
We retain personal information for as long as needed to provide the Service and for legitimate business or legal purposes, then delete or de-identify it. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.
7. Children's Privacy
The Service is intended for businesses and individuals aged 18 and older and is not directed to children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the latest version.
9. Contact Us
TariffWindow is a service of Rank 1 Marketing. Questions about this policy or your information? Reach us at:
Rank 1 Marketing (TariffWindow)
5900 Balcones Drive, Ste 100, Austin, TX 78731
Phone: (539) 269-0060
Email: info@tariffwindow.com